FAQ

Frequently Asked Questions

How can I make a reservation for your services?

Making a reservation is easy! You can book your ride through our website’s online booking system, call our customer service team, or send us an email. We recommend making reservations in advance to ensure availability, especially for special events and airport transfers.

Are your chauffeurs trained and licensed?

Yes, all our chauffeurs are highly trained, licensed professionals with extensive experience in luxury transportation. They are dedicated to providing a safe and comfortable journey while delivering excellent customer service.

Do you provide airport transfer services?

Absolutely! We specialize in airport transfers to and from Nashville International Airport (BNA). Our chauffeurs monitor flight schedules, ensuring timely pickups and drop-offs, making your airport travel seamless.

Can I customize my transportation experience?

Yes, you can! We pride ourselves on offering customizable experiences. Whether it’s arranging specific amenities in the vehicle, planning routes, or accommodating special requests, we work with you to tailor your journey to your preferences.

Is there a minimum rental time for your services?

The minimum rental time varies depending on the type of service and the event. Our customer service team can provide you with specific details when you make your reservation. We strive to be flexible to meet your needs.

Are your rates competitive, and do you have any hidden fees?

We believe in fair and transparent pricing. Our rates are competitive and straightforward. You won’t encounter hidden fees when you choose Diamond Limousine. The price you see is the price you pay.