Terms & conditions

Please read the following terms and conditions carefully before using the services of Diamond Limousine. By accessing our services or website, you agree to comply with these terms and conditions:

Booking and Reservations:

1. Reservations must be made in advance through our website, phone, or email.

2. Cancellation policies and fees may apply, and they vary depending on the service and time of cancellation. Details will be provided at the time of booking.

Service Guidelines:

3. Passengers are expected to treat our chauffeurs and vehicles with respect and refrain from any conduct that may cause damage or discomfort.

4. Smoking, drug use, and the consumption of alcohol are strictly prohibited in our vehicles.

5. Passengers are responsible for their personal belongings; we are not liable for any lost or damaged items.

Payment and Fees:

6. Payment is due according to the agreed-upon terms, which may vary depending on the service.

7. We accept various payment methods, including credit cards and electronic payments.

8. Additional fees may apply for extra services or changes to the original booking.

Liability and Insurance:

9. Diamond Limousine is not responsible for delays caused by factors beyond our control, such as traffic, weather, or road conditions.

10. Our vehicles are insured, and passengers are covered by our insurance policy while using our services.

Privacy Policy:

11. By using our services, you agree to the terms outlined in our Privacy Policy, which governs the collection and use of your personal information.

Changes to Terms and Conditions:

12. Diamond Limousine reserves the right to modify these terms and conditions at any time. Updated terms will be posted on our website, and it is your responsibility to review them periodically.

Termination of Service:

13. Diamond Limousine reserves the right to refuse service to anyone for any reason, including violation of these terms and conditions.

By using Diamond Limousine’s services, you acknowledge and accept these terms and conditions. If you have any questions or concerns, please contact us for clarification. Your cooperation and adherence to these terms allow us to provide a safe and exceptional transportation experience.